Returns & Exchanges
At Ridgeline, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your fit isn't perfect, we'll help you find the right size or provide a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 5-7 business days.
